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Our Culture
Traverse City, MI
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Job Details

Our Culture

Company name
TBA Credit Union

Location
Traverse City, MI, United States

Employment Type
Full-Time

Industry
Marketing, Pr

Posted on
Sep 28, 2022

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Profile

Passion, Integrity, and Collaboration

are at the core of our culture. Each of these core values helps us live out our mission to serve the community and build trusted relationships.

In 2021, we were awarded the Gallup Exceptional Workplace Award. This award recognizes the most engaged workplaces in the world.  This prestigious award shines a light on our amazing team and the efforts of our leaders to cultivate a culture of opportunity, passion for our mission, and teamwork. Check out our current openings and join our exceptional team!

“We have a very good group of people to work with, we complement each other’s strengths and help each other!” – Linda

“I like working at TBACU because we support each other! We work together as a team to provide the best possible service to our community.” – Meghan

“I love working with our members and building relationships with them!” – Kelli

Amazing Benefits & Perks

We care about the well-being of our team members. Eligible full-time team members at TBACU enjoy the following benefits plus many more!

Competitive Salary

Retirement Savings Program

Paid Time Off

Paid Medical Leave

Paid Volunteer Day

Volunteering is a large piece of our mission and culture at TBACU. Each year, eligible team members receive a paid day to serve the community.

Paid Holidays

Holiday Party

Milestone Service Anniversary Gifts

We love to celebrate the great service of our team members. Each year at our Holiday Party we shower our milestone anniversary team members with gifts, fun slideshows, and great stories.

Tuition Reimbursement

TBACU encourages team members to develop their education by making available up to $3,500 per year, to eligible staff, in qualified job-related tuition reimbursement.

Top consideration for openings as they become available.

We love to promote from within whenever possible!

Employee Assistance Program

FREE Insurance!

Health Options

Dental

Vision

Life and AD&D

Disability

TBA Credit Union is an Equal Opportunity Employer.

Current Openings

Marketing Manager

Lead the overall marketing efforts of the credit union, including the development of print, online, and multimedia materials, overseeing and participating as a member of the Marketing Team, and management and consistent use of credit union brand. Assist with the formulation and implementation of the credit union’s

strategic plan. Direct Student-Run Credit Union operations. Contribute to building and sustaining the credit union’s reputation for quality, reliability, and member satisfaction.

Education, Experience, and Skills

Bachelor’s degree in marketing, public relations, journalism, or equivalent experience, preferred.

Three years of related experience in marketing and/or communications, required.

Previous leadership experience, required.

Previous experience working with analyzing data and using results to promote decision making, preferred.

Experience with design programs, preferred.

Demonstrated ability to lead small and large groups.

Accurate, detailed self-starter who can exercise independent judgement and make sound decisions.

Possess good time management and organizational skills, and the flexibility and determination to handle deadlines and a wide variety of duties each day.

Ability to take initiative in recommending/making changes to improve efficiencies.

Apply Online

Marketing Specialist

This position is responsible for promoting credit union products and services, assisting the Marketing Manager with all areas of communication, and promoting a positive image. Also, supporting the Student-Run Credit Union (SRCU) program by assisting in the development, maintenance, and growth. Perform general office support functions as necessary. Serve as a liaison to the community within the credit union field of membership. For full position description click below

Education, Experience, and Skills

High school diploma or equivalent, required.

One to two years related experience in marketing and/or communications, preferred.

Accurate, detailed self-starter who can exercise independent judgement and make sound decisions.

Possess good time management and organizational skills, and the flexibility and determination to handle deadlines and a wide variety of duties each day.

Ability to take initiative in recommending/making changes to improve efficiencies.

Attentive to detail and well organized.

Excellent listening, clear verbal, and professional written communication skills.

Comfortable speaking in public.

Apply Online

Member Service Representative (Teller)

Responsible for assisting TBACU to live out its mission, “To serve our community and build trusted relationships.” As well as provide excellent member service and perform transactional duties by receiving and/or paying out funds with accuracy, effectively communicating with internal and external members in accordance with the credit union’s service standards, and promoting credit union products and services.

Education and Experience

Customer service experience

Cash handling experience, preferred

Organized and detail-oriented

Strong computer and technology abilities.

Apply Online

We are always looking for great candidates to join our team. Click the button below to apply.

Apply Online

TBA Credit Union is an Equal Opportunity Employer.

Service Standards

At TBACU, our service has one focus –

YOU

! By joining our team, you are committing to follow and support our Service Standards. Our Service Standards are the key ingredient to building lifelong relationships with our members and each other.

YOU

will receive an immediate and friendly greeting.

YOU

will be serviced with a smile.

YOU

will be addressed by name.

YOU

will be given our full attention.

YOU

will receive recommendations to improve your financial well-being.

YOU

will be treated with courtesy and respect.

YOU

will be thanked for your business.

Volunteering in the Community

Serving our community is a part of the mission at TBA Credit Union. In 2021, our staff volunteered 1,573 hours. Each full-time employee is provided a paid volunteer day to work with the organization of their choice and give back.

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Copyright © TBA Credit Union

Disclosures

Web Accessibility Statement

If you are using a screen reader or other auxiliary aid and are having problems using this website, please call 231.946.7090 for assistance. All products and services available on this website are available at all TBA Credit Union full-service locations.

^APR = Annual Percentage Rate | APY = Annual Percentage Yield

Equal Housing Opportunity Act. NMLS ID# 472280

Your savings federally insured to

at least $250,000 and backed

by the full faith and credit of the United States Government.

Branch Hours

Monday – Friday, 9 am – 5 pm

Service Center Hours

Monday – Friday, 9 am – 5 pm

231.946.7090 or 1.800.678.0987

After Hours Member Support

Monday – Friday, 8 am – 9 am, 5 pm – 8 pm

Saturday, 8 am – 5 pm

Footer Right

630 East Front Street Branch

2900 W. South Airport Road Branch

Mailing Address: P.O. Box 1049, TC, MI 49685

P: 231.946.7090

or 1.800.678.0987

F: 231.932.5050

Company info

TBA Credit Union
Website : http://www.tbacu.com/

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