Technical Writer II

Profile

Mitratech is a proven global technology partner for corporate legal and compliance teams. Our approach to work is proactive, collaborative, and committed. The professionals who are thriving at Mitratech are people like you who know how to balance individual excellence with teamwork. We believe our employees’ enthusiasm fuels great work, so we pursue individuals with a passion for building an environment of ownership, transparency, continuous improvement as well as a dedication to driving the best possible experience for our clients. In other words, if you like people and technology, you'll fit right in.
The Technical Writer team develops and publishes documentation for Mitratech's software products that provide solutions for workflow automation, legal operations, enterprise compliance, contract creation and human resources. This user documentation could include product user, administration, and technical guides, as well as tutorials and instructional videos. Technical writers work with Agile software development teams as well as other departments to support internal staff as well as end users.
The
Technical Writer II
is capable of managing new product documentation of moderate complexity from start to finish, with occasional direction in the work. The Technical Writer II may also provide guidance to less experienced team members and provide input on more global projects such as team processes and workflows.
Essential Duties & Responsibilities:
Create, update and maintain client-facing documentation including targeted MindTouch articles, online help, API documentation, release notes, administrator and end user guides, and PDFs
Consult with Development, QA, and Product Managers throughout software development process to meet internal and external needs
Analyze different audiences to produce optimal format and content in documentation
Proactively solve documentation problems and/or consult company resources for quick turnaround on project deliverables
Follow technical writer group processes
Assess, track, and prioritize project requests
Learn how to use tools and software after initial training
Required Skills & Experience:
Bachelor's degree in Technical Communications, Education, English, Journalism, or related field
3 years of experience as a technical writer for software products
Familiarity with Agile software development
Strong attention to detail and consistency
Familiarity with authoring tools such as Microsoft Word, MindTouch (preferred), Help Manual, or RoboHelp
Experience in instructional design or with HTML/CSS a plus
All applicants meeting minimum qualifications will be required to complete a 30 minute online assessment as part of your candidate application.
We are an equal opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.

Company info

Sign Up Now - PRCrossing.com