Senior Manager Communications - Asia Pacific 12 months contract

Profile

The Asia Pacific (APAC) Communications team forms part of a dynamic global team of communicators who play an integral role in the company’s storytelling - with a strong focus on growth, brands, and purpose.

We are seeking a Senior Manager, Communications - APAC to support Hilton’s consumer communications efforts across APAC, with a focus on driving industry and consumer awareness for the Hilton Enterprise and our Commercial, Marketing, Loyalty and ESG initiatives. These initiatives aim to shape the next era of travel for our guests.

Working alongside a team based in Singapore, the role will cover a broad mix of communications tactics, requiring a seasoned and innovative communications professional with deep experience in the Asia Pacific region. The ideal candidate should be able to adapt to various disciplines across multiple communication priorities.

Communications is at the heart of our strategy as we position Hilton and our portfolio of brands as industry leaders among key stakeholders.

This position encompasses a strong strategic and communications focus, ensuring that all PR activities contribute to fostering positive perceptions of our company, brands, and hotels.

What will I be doing?

As the Senior Manager, Communications - APAC, you will be responsible for performing the following tasks to the highest standards:


Supporting the Director of Consumer Communications, Asia Pacific, in promoting Hilton's strategic priorities to diverse audiences across multiple markets and cultures through integrated, creative, and measurable communication strategies and initiatives
Planning and executing a range of PR and communication activities that showcase Hilton as an innovative company with an enviable portfolio of hotels and brands, a leader in environmental and social responsibility, one of the world's fastest-growing hospitality companies, and a great place to work for all
Developing a media engagement programme for appointed senior executives, advising senior leaders on proactive media opportunities, staffing high-profile media interviews and writing leadership opinion pieces
Protecting Hilton’s reputation and advising senior leaders on reputational risk
Building and maintaining key stakeholder relationships within APAC, including the APAC Executive Team and regional and global communications colleagues
Collaborating with various global/regional offices, coordinating with teams in the rollout of communication programs, and providing day-to-day support
Maintaining a strong understanding of key media markets across the region, travelling overseas as necessary to ensure that Hilton’s communications reflect the diversity of the region
Cultivating exceptional senior media relationships with top-tier business, consumer lifestyle, travel, and trade journalists, and actively seeking to expand this network of contacts
Managing and directing PR agencies to maximise Hilton’s share of voice and thought leadership across the region
Assuming budgetary responsibility and driving value from the PR campaigns you lead
Understanding the importance of media measurement, championing media analysis for the consumer communications team to ensure it provides meaningful insight and ultimately helps drive business results


What are we looking for?

A Senior Manager, Communications - APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:


University Degree qualification in communications
7 years of experience in communications, public relations, and/or journalism, with regional experience
Exceptional writing skills and a creative approach to communications; professional-level English language proficiency (written and verbal) is required, while Mandarin-speaking and writing abilities are a bonus to manage Chinese publications when needed
Excellent oral and interpersonal communication skills
Demonstrated experience in stakeholder management
Strong media relationships and an understanding of regional media landscapes
A proven track record of delivering high-impact integrated communications campaigns
Ability to evaluate and identify opportunities from a strategic perspective, including developing and implementing plans to achieve the organization's core goals
A natural problem solver with a can-do attitude, always seeking to provide well-founded, solution-based approaches to challenges
Possess a solid understanding of the broader business and economic landscape, and familiarity with travel trends in APAC
Highly collaborative, a self-starter who can adapt their approach, lead a project, or work as part of a team
Ability to interpret and distill complex information with keen attention to detail
A digital native who understands the social media landscape in APAC
Ability to travel when required


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


Hospitality industry experience
Experience in a global matrix-styled organization
PR agency experience


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Communications and Corporate Affairs

Title: Senior Manager, Communications - Asia Pacific (12 months’ contract)

Location: null

Requisition ID: APA0141L

EOE/AA/Disabled/Veterans

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