Associate Communications Lead Change Communications

Profile

Description

The Change Communications lead is responsible for developing and executing integrated communications strategies and relevant communications activities that enable Humana's growing Home Solutions business. The individual is a strong strategic advisor who creates end-to-end plans and programs that support ongoing M&A integration activities to strengthen Humana's position as the leader in home health care. The Change Communications lead helps stakeholders navigate transformation and organizational change through engaging communications that create a positive culture and employee experience for all associates, including those at acquisition companies.

Responsibilities


Create integrated messaging for diverse audiences, including frontline clinicians, related to the Home Solutions business to create a positive employee experience
Develop messaging and content that advances the home health narrative and business priorities within the Home Solutions segment and across the enterprise
Partner with cross-functional teams to drive communications activities supporting ongoing M&A efforts, such as those related to the Kindred at Home integration
Bring Humana's Home Solutions strategy to life on new and existing communications channels through impactful storytelling and high-impact messaging
Work closely with senior leaders and change sponsors to engage stakeholders during organizational transformation, helping to position changes appropriately and reach segmented internal audiences with relevant information
Develop clear and consistent internal communications, creative multimedia content and compelling storytelling packages that promote associate understanding of Humana's purpose, culture, employee value proposition, and Home Solutions business
Build strong alignment with cross-functional colleagues, including Corporate Communications, on internal communications strategies and content prioritization
Leverage data, analytics and feedback from stakeholders to inform strategy and decision making
Work in close collaboration with external vendors and partners to deliver against communications plans and goals


Required Qualifications


Bachelor's degree in communications, public relations or related field
7 years of employee communications or public relations experience with proven expertise in change communications
Experience and knowledge of change management principles, methodologies and tools
Adept at data and analytics, as well as emerging practices and technologies
Self-organized - can independently plan, lead and implement integrated communications projects
Ability to work under tight deadlines, multitask and deliver quality work under pressure
Exceptional written communications skills and deep experience as a content creator
Proactive, flexible and always seeking improvement and positive change
Ability to influence
Foster an open, inclusive and diverse community at Humana
Advanced skills using O365 suite, including Teams and SharePoint


Additional Preferences


Education or Certification in Organizational Change Management
Experience at large, matrixed corporate organization with diverse stakeholder groups
Previous experience with M&A
Previous experience in project management


Scheduled Weekly Hours

40

Company info

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